CQC MOCK INSPECTION
Understanding the Importance of CQC Mock Inspection
A Mock CQC Inspection is a thorough examination of your care agency, mirroring CQC’s Key Lines of Enquiry and inspection methodology. The aim is to highlight any problems or concerns, giving you the opportunity to be proactive and stay in control. If a CQC inspector were to find issues before you, it could negatively affect your overall rating. Our team of CQC compliance experts conducts a comprehensive audit of the care service against the Key Lines of Enquiry, allowing you to stay one step ahead. Take the first steps to being ‘outstanding’ and book your mock inspection today.
When Do You Need Our CQC Mock Inspection Services?
Opening a new healthcare agency.
Rectifying CQC inspection offenses or enforcement notices.
Preparation for an upcoming inspection (including the Transitional Monitoring Approach).
Ensuring your practice fit-outs are compliant.
Common Compliance Factors Affecting Providers During Inspections
Good at providing care but poor at evidencing it.
Lack of investment in quality protocols demonstrating compliance.
Policy in paper and not in practice.
Quality protocols are in place, but data is not used to improve services.
Training, learning, and mentoring are in place but not adequately evidenced (e.g., only face-to-face training is evidenced, sometimes without specific learning outcomes/details relevant to the role).
No clear audit trail linking strategic goals to deliverable actions.
Poor systems in place for the recruitment and retention of staff.
Disproportionate focus on profitability over client outcomes.
Staff team, completely unaware of what KLOEs are and how their day-to-day work is relevant to these.
Our Team of CQC Compliance Experts Carry Out a Focused Inspection On
Detailed care plan auditing.
Medication management.
Policies and procedures.
HR paperwork.
Health and safety.
COVID-19 infection control precautions.
Some Benefits of Our Mock Inspections
Offer an opportunity to experience an inspection in a safe way as a practice run.
Are measured against the same standards used by CQC, including the ‘The Key Lines of Enquiry’ (KLOEs) and Safe, Effective, Caring, Responsive, and Well-led.
Offer detailed feedback provided from a different perspective.
Provide space to take a step back, reflect, and review.
Provide specific action plans for improvements.
Support your team’s growth, knowledge, and confidence.
May highlight actions for specific team members that inspectors may talk to.
May prepare service users as inspectors may also target them.
OUR PROCESS
HSB Mock Inspection Process
We have a simple and easy-to-follow step-by-step process, and our professional consultants explain and guide you through the process, making it easy for you to follow.
Information Gathering
You complete a detailed questionnaire to help us have a clear understanding of your specific business requirements.
Practice Preparation Checklist
We review the specific needs of the practice and issue a bespoke Practice Preparation Checklist.
On-site Inspection
We will undertake a thorough on-site review of the practice as part of the mock inspection. This includes a review of your practice policies, audits, risk assessments, decontamination room compliance, patient safety checks, mock interviews with your team, CPD staff training, information governance, and clinical governance protocols, as well as recruitment and induction checks. More recently, we now include within our mock CQC practice inspections a review of your COVID-19 safe working practices.
Inspection Report
After the practice visit, we will develop and issue you with an outcome report that provides a detailed best practice gap analysis of where your practice is demonstrating compliance, best practice suggestions (e.g., CQC notable practice), and where improvements are required.
BOOK SESSION
Interested in This Consultancy Service?
Book or inquire today to embark on a journey of professional growth. Equip yourself with the tools and knowledge necessary to ensure your business thrives.